FAQs

Delivery Times

Please note that our delivery times vary depending on the product. The majority of our orders are delivered within 2–5 business days. However, for certain items that may require up to 10 business days, a notice will be displayed at the time of purchase to ensure transparency.

Material Composition

Our products are made using two primary materials:

Leather: High-quality, durable, and naturally long-lasting leather, known for its strength and luxurious finish.

Cowhide: Genuine cowhide with unique, natural patterns that ensure every piece is one of one.

Care Guidelines

Cleaning:

  • Gently wipe with a soft, dry cloth or brush to remove dust.
  • For minor spots, use a lightly damp cloth and avoid soaking the material.
  • Do not wash.
  • Do not dry clean.
  • Do not tumble dry.

Avoid Water and Heat:

  • Keep away from prolonged exposure to water and never use heat to dry (let air dry naturally if wet).
  • Store in a cool, dry place to prevent mildew or fading.

Storage:

  • Hang jackets on a sturdy, wide hanger to maintain shape.
  • Store away from direct sunlight to avoid discoloration or drying.

Customization

For custom sizing, designs or pieces contact us via the website or through our Instagram, linked below.

Returns Policy

Immediate Returns Upon Delivery: Returns are only accepted while the delivery driver is still present at your address. If you have any concerns with your order, please inspect your items upon delivery and notify the driver immediately. Once the driver has left, returns will no longer be accepted under this condition.

Exchange Policy

Compensation-Based Exchange
We offer the option to exchange items for goods of the same value, higher value, or lower value. If the new item is of lesser value, we will refund the difference.

To start an exchange, please contact our customer support team within 72 hours of receiving your order.

Can't Find Your Question?

Should you have any further questions or require assistance, please do not hesitate to contact us.